Return and Refund Policy

1. Non - Returnable Confirmation Payments

Once a payment has been confirmed, the corresponding product is non - returnable. This is because the confirmation of payment indicates that you have fully acknowledged and accepted the product information, including its features, specifications, and appearance. We kindly ask you to carefully review all product details before making a payment to avoid any potential dissatisfaction.

2. Compensation for Severe Shipping Damages

In the rare event that your product arrives with severe shipping damages, you are eligible to seek compensation. Please contact our customer service team as soon as possible upon receiving the damaged product. You will need to provide clear photos and detailed descriptions of the damages to facilitate our assessment. Our customer service representatives will review your case and work with you to find an appropriate compensation solution, which may include partial refunds, replacement products, or other reasonable forms of compensation based on the actual situation.

3. How to Contact Customer Service

You can reach our customer service team through the following channels:

• Email: [weize718@gmail.com]
• WA: [+86 13510155295]

Please note that all compensation requests due to shipping damages must be submitted within [X] days after receiving the product. Failure to meet this deadline may result in the rejection of your claim.

We strive to provide you with the best shopping experience and will handle all legitimate claims fairly and promptly. If you have any further questions or concerns regarding our return and refund policy, please do not hesitate to contact us.